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- Appendix A

- # Jira Service Integration - A.1 - Example: Create Issue

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  VBScript Lua

  This example demonstrates the usage of the JiraServiceIntegration - Create Issue GSE action.

  It creates a new servise topic in your Jira service project and announces afterwards "0" on success or "1" on failure.

  To install it:

  1. Open the Call Routing Manager of your desired SwyxWare user.
  2. Click the "New Rule..." button.
  3. Select "Graphical Script Editor" and click Ok.
  4. Within the GSE open the File | Import... menu and click No.
  5. From the download package select the following file:
     For VBScript usage:

         VBScript based\rse\Create Issue.rse

     For Lua usage:

         Lua based\rse\Create Issue.rse

  6. You need to make some modifications in the JiraServiceIntegration - Create Issue (Run GSE Action) block . They are explained in detail in chapter 3.1 - Create Issue.

  By Tom Wellige

  - September 3, 2024
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