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- Preparations

- # Jira Service Integration - 1 - Preparations

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  VBScript Lua

  Download the latest version of this project.

  To get access to the Jira Service Management portal via its REST API some means of authentication are required. Jira offers OAuth 2.0 as also API Token authentication.

  This extension makes use of the API Token authentication.

  You need to create such an API Token from with the ATLASSIAN Account portal. The following Jira help center article explains in detail how to obtain the needed token:

  - Manage API tokens for your Atlassian account

  This link brings you directly into the API Token management of the ATLASSIAN Account portal:

  - API Tokens

  Note: you need to create an API Token for the Jira user you want to use for the integration. New service issues or new comments into an existing issue are being created unter this user (name). For later usage within this integration you need the email address of this user (as configured within the ATLASSIAN Account portal) and the above created API Token.

  Update 26.11.2024: Atlassian is going to make some changes in their security policy. Therefore:

  - From December 15, 2024, new API tokens created by users will have a configurable duration of up to one year. This does not apply to keys being created before that date.

  So you need to make sure to update your API Token in in time (yearly) when creating one the first time after the above given date.

  By Tom Wellige

  - September 3, 2024
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